Top 5 European Investment Bank

Microsoft Teams Digital Workplace Transformation

The customer was seeking a change agent to plan and execute the migration of ten thousand regulated Skype users to Microsoft Teams.

comitFS was asked to provide the global end-to-end technical programme lead. The banks sought not only a Technical Programme Manager that understood the low-level technology but someone with the leadership skills to ensure the programme remained on-schedule.

  • Challenge
  • Solution
  • Results

To be the subject matter experts in identifying barriers that will threatens the global rollout plans.

Major delays in the project would reduce the ROI as multiple platforms would have to be maintained for longer than planned.

Deep dive workshops to validate the low-level user cases of Skype persona ahead of transformation rollout.

Proactively sought solutions, prepared and able to challenge internal stakeholders and vendors to keep the transformational programme to schedule

Built strong relationships to ensure internal governance teams such as Chief Information Security Office were part of the solution not a barrier to change.

Challenged the vendor to develop new uses cases to maximise the adoption from Skype to Teams.