CAS API's
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CAS API's
The CAS API is a rich API abstraction framework providing a single developer interface across a banks’ telephony infrastructure. Through CAS developers can build rich solution integrating telephony platforms and associated solutions, such as Voice Recorders, Call Loggers and Transcription engines.
The CAS API removes complexity of building and maintaining interfaces to numerous different telephony platforms.
Value Proposition:
Open Standards: Open standard API across all telephony platofrms
Extensibility: The CAS API continues to evolve integrate with peripheral solutions such as Voice Recorders, Loggers, Transcription and telephony support platforms
Multi language: libraries for .NET, Java, JavaScript, Rest, URI and is also FDC3 compliant
Security built into the core: end to end encryption and authentication management with integration to solutions such as Hashicorp
Tiered API access: providing APIs for desktop and server, from simple 1 line "make call" to. fully fledged call control or server side data capture
Time and Efficiency: Reduces time and cost of building and maintaining telephony into the workflow across teh life cycle of a call.