CAS Ready For Business
With 70% of compliance issues tracked back to human errors, automated tests on Traders Regulated Turrets has never been more important.
CAS (Communication Application Server) Ready For Business (RFB) is an independent, automated floor-testing application for Turrets, designed to enhance diagnostic capabilities for operations and engineering teams.
CAS RFB initiates a test call, which is then verified using the CAS middleware and call history to confirm if the call was made (CTI), if a call record exists (Call Data Record), and if a voice recording is available.
CAS RFB can independently check the Voice Recording files to ensure that
- The durations of associated voice recordings match the time each participant was on the call.
- The quality of the recording generated from an independent predictive Mean Opinion Score (MOS) score is displayed.