Automation, Automation, Automation!

A productive week out in New York for the comitFS team as we met with numerous customers & demoed our latest CAS software.

I’d like to thank our customers for being so open, especially on their priorities for 2025, with automation emerging as the dominant theme.

Leading on from 2024, customer use cases centred around:

• Running automated tests to validate regulated devices, such as turrets
• Undertaking call correlation to ensure recording of highly regulated managed conversations

SecArch Obligations in 2025: What stood out to the comitFS team was the increasing SecArch burden placing significant financial and resource costs over back-to-back weekend commitment.

Key Customer Pain Points:

• Trader Voice & Voice Recording upgrades: Customers expressed the need for automation to replicate manual tasks associated with planned upgrades
• Infrastructure Complexity: One customer explained the burden of managing 25+ virtual machines in New York for their Turret manufacturer API alone, requiring four weekends to complete a planned upgrade of this one component.
• Extensive Testing: Another customer shared that they perform 250+ individual manual tests they must undertake as part of the planned upgrade of their Trader Voice estate

With automation becoming a top priority for senior executives, we are actively expanding our capabilities in testing Trader Voice and Voice Recording platforms. One example: we’re working on automating over 100 individual manual tests associated with the customers Trader Voice API. If automation of the regulated turrets and voice recorders is on your agenda, then we invite you to connect with the comitFS team